Returns

Can I return my products?

Unopened products can be returned within 14 days of purchase.

You will be responsible for return shipping fees, and please make sure to label your package as a ‘Return’. Freeskin will not pay postage on any return shipments.

Contact info@freeskin.co.nz before returning an order for further instructions.

 

What if my order gets damaged in shipping?

We do our best to package your products carefully when they’re being shipped, but sometimes spills or breaks will occur.

If your product arrives in bad condition, please snap a couple pictures and send them to info@freeskin.co.nz

We will asses the damage and do our best to make you happy.